How can we help?
Here are some of the most asked questions by our customers; we hope they prove useful! If not, please contact us and we will gladly assist you.
We currently run deliveries throughout Merseyside and surrounding areas including Liverpool, Wirral, Southport, Formby & St Helens. We have plans to reach the rest of the U.K by spring 2022. If you live outside of our current delivery perimeter and wish to join our waiting list to ensure we contact you when we reach out to your area please email your full name, address & telephone number to firstname.lastname@example.org
Yes we charge a flat rate of £3.30 per delivery.
We recommend leaving a note on your order stating your "safe place" to leave your delivery if nobody is home to receive it, however, our drivers are experienced in this situation and will find somewhere safe to leave your box. We will always contact you if it is necessary.
Choose from over 250 varieties of organic fruits, vegetables, herbs, spices, and pantry items to create the perfect organic delivery. Order by 23:00 pm Tuesday for next week's delivery.
Start by adding some items to your box on our build box page, and you will see your products getting added to your box in real-time! Click on the big arrow with your totals to get back to the top and see all the items in the box.
You can then remove any items you wish, or go back down / search for as many products as you want to go into the box, there is no limit!
Once you are happy simply click 'Add to Basket' and proceed to Checkout.
Not happy? We'll refund or replace any item you have purchased from us within 30 days of purchase.
© 2022 Root22 Ltd. Registered in England no. 11593076